Introduction

At Detroit Technologies, we aim to deliver your orders quickly, safely, and at no extra cost. All orders placed through our website or via our “Order on WhatsApp” service are shipped across Kenya with free delivery.

Shipping Coverage

We currently ship to all locations within Kenya.

Order Processing & Handling Time

Order Cut-Off Time: Orders placed before 2:00 PM (EAT) are processed the same business day.
Handling Time: 0–2 business days (Monday–Friday).
Orders placed after 2:00 PM or on weekends/public holidays will be processed the next business day.

Delivery Timeframes

Once your order is processed and handed to our delivery partner:

Transit Time: 1–3 business days (Monday–Friday).
Total Estimated Delivery Time: 1–5 business days, depending on your location.

Shipping Cost

Free shipping for all orders within Kenya.
No minimum order value required.
No additional fees for standard delivery.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message with delivery details via WhatsApp, SMS, or email.

Delivery Partners

We partner with reliable local courier and delivery services to ensure safe and timely delivery.

Missed Deliveries

If the delivery attempt is unsuccessful, our courier will contact you to arrange a new delivery time. Additional attempts may result in longer delivery times.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery. Please refer to our Return Policy for detailed instructions.

Public Holidays & Delays

Delivery timelines may be extended during public holidays, peak seasons, or in cases of unavoidable delays such as extreme weather or transport disruptions.

For any privacy concerns, contact us at:
📧 detroittechnologies254@gmail.com
📞 +254 700 356004