Introduction

At Detroit Technologies, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://www.detroittechnologies.co.ke or communicate with us through platforms such as WhatsApp.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address
Order Details: Product interests, quantity, location
Communication Data: WhatsApp messages, form submissions
Technical Data: IP address, browser type, device, and location via cookies and analytics

We do not collect or store credit/debit card information, as we currently do not support online payments on our site.

How We Use Your Information

We use your information for:

Responding to inquiries made via WhatsApp or our website
Processing orders manually through WhatsApp or Paybill
Sending order updates or confirmations
Improving our website experience
Marketing our products with your consent (e.g., WhatsApp or email updates)

How Orders Are Placed

Orders are placed either by:

Clicking the “Order on WhatsApp” button on our product pages
Sending us a direct WhatsApp message
Making payments via the Paybill number listed on our website

How We Protect Your Information

We implement:

SSL encryption on our website
Restricted access to customer inquiries
Secure data handling in compliance with the Kenyan Data Protection Act (2019)

We do not sell, rent, or share your personal data with third parties, except where required by law.

WhatsApp Communication

When you click on our “Order on WhatsApp” buttons, you will be redirected to WhatsApp to speak with a sales agent.
We do not monitor private WhatsApp conversations outside of our sales process, and your number is never used for spam or unauthorized marketing.

Cookies

We may use cookies to enhance user experience and track site performance. You can control cookies through your browser settings.

Third-Party Links

Our website may include links to third-party sites (e.g., HP, Epson). We are not responsible for the privacy practices or content of those sites.

Your Rights

You have the right to:

Request a copy of your data
Request correction or deletion of your data
Withdraw consent for marketing communication at any time

For any privacy concerns, contact us at:
📧 detroittechnologies254@gmail.com
📞 +254 700 356004